More information about Customer Relationship Management (CRM)
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CRM is a software solution for relationships and interactions with customers and the company.CRM tool provides contact information of customers, identify sales opportunities, record service issues & discussions between customers & customer care.
Customer Relationship Management (CRM)
Mainly an MIS tool for the management. Which provides buyer behavior and their thinking patterns for the company management.
- Leads Management.
- Leads Reminders.
- Notifications.
- User Management.
- Master Files.
- Detail & summary Reports.
- Downloadable reports - PDF & Excel.
- Dashboard.
- Permission etc.
